Effective Date: 16 Feb 2026
Website: https://thecontrariantrader.com/ (“Site”)
Company: The Contrarian Trader (“Company”, “we”, “us”, “our”)
1. Overview
This Refund Policy outlines the terms under which refunds may be issued for purchases made through our Site, including memberships, subscriptions, courses, digital products, and related services (“Services”).
By purchasing any product or subscription from us, you agree to this Refund Policy.
2. Digital Products & Educational Content
Due to the nature of digital products and immediate access to proprietary educational material, all sales are generally final and non-refundable, unless explicitly stated otherwise on the product sales page.
Once access has been granted to:
- Member dashboards
- Trade alerts
- Educational videos
- Downloadable materials
- Proprietary trading systems
- Community access
We cannot revoke consumption of intellectual property.
3. Membership Subscriptions
A. Monthly Subscriptions
- Monthly subscriptions are billed in advance.
- You may cancel at any time.
- Cancellation prevents future billing.
- No partial refunds are issued for unused time within a billing cycle.
Access remains active until the end of the paid period.
B. Annual / Long-Term Plans
If you offer an annual plan, you may choose one of the following structures (select what applies):
Option 1 – No Refund Policy
Annual subscriptions are non-refundable once activated.
Option 2 – Limited Refund Window (Recommended Balanced Approach)
We may offer a 7-day or 14-day refund window from the date of purchase, provided:
- You submit a written refund request within the specified period.
- You have not violated our Terms & Conditions.
- There is no evidence of content downloading, scraping, or abuse.
After the refund window expires, no refunds will be issued.
4. Promotional Offers & Discounts
Purchases made during:
- Limited-time promotions
- Special discount campaigns
- Founders pricing
- Beta access
May be marked as non-refundable unless otherwise stated.
5. Chargebacks & Payment Disputes
Initiating a chargeback without contacting us first may result in:
- Immediate termination of your account
- Permanent ban from the platform
- Legal recovery of chargeback fees and related costs
We encourage customers to contact our support team to resolve issues before filing disputes.
6. Failed Payments
If recurring billing fails:
- Access to Services may be suspended
- Re-activation requires successful payment
- We are not responsible for missed trade alerts or content during suspension
7. Refund Processing
If a refund is approved:
- Refunds will be processed to the original payment method
- Processing time may take 5–10 business days, depending on your bank/payment processor
- Transaction fees (if applicable) may be deducted
8. Exceptional Circumstances
Refunds outside the stated policy may be granted solely at our discretion in cases such as:
- Duplicate payments
- Technical billing errors
- System malfunction preventing access
Approval in one case does not establish precedent.
9. Acknowledgment of Risk
As stated in our Disclaimer and Terms & Conditions:
Trading involves substantial risk. Refunds will not be issued based on:
- Dissatisfaction with trade outcomes
- Market losses
- Personal financial results
We provide educational tools and insights, not financial guarantees.
10. Contact for Refund Requests
To request a refund (if eligible), contact us via:
- The Contact page on our Site
- Support email listed on the Site
Please include:
- Full name
- Email used for purchase
- Order ID
- Reason for request